Quality & International Standards
At Stepanova Liene Coaching, professional growth is guided not only by intuition and experience, but also by internationally recognized management principles.
My practice is aligned with frameworks inspired by global ISO standards that represent quality, transparency, and responsibility in business operations.
Standards Representing My Approach
ISO 9001 – Quality Management
Represents structured processes, continuous improvement, and client-focused service delivery.
This ensures that every coaching engagement follows a clear methodology, defined objectives, and ongoing evaluation.
ISO 20700 – Management Consultancy Guidelines
Represents best practices in consulting services.
It defines clear agreements, scope of work, ethical conduct, and measurable outcomes between consultant and client.
ISO 27001 – Information Security Management
Represents responsible handling of confidential information and data protection.
This ensures discretion, privacy, and secure management of sensitive client information.
What These Standards Mean in Practice
For clients and partners, this means:
• Clearly defined collaboration terms
• Transparent communication and expectations
• Structured development pathways
• Confidential and secure information handling
• Ethical and professional conduct
• Continuous improvement mindset
Growth is supported by structure.
Trust is supported by standards.
A Structured Approach to Conscious Growth
My work combines systemic coaching, leadership development, and international quality principles to create a professional environment where personal transformation is supported by clarity and accountability.
This allows collaboration not only on an emotional or inspirational level — but also on a strategic and sustainable level.
Liena Stepanova 